---
name: Sendbird
domain: sendbird.com
kind: product
relation: competitor
segment: AI Development and Deployment Infrastructure
descGrounded: 0.6
---

# Sendbird

A communications API vendor selling chat, voice/video call APIs, and an AI concierge platform for customer experience.

**Route:** surfaced by the AI Development and Deployment Infrastructure lane's de-branded queries → competitor to vercel.com.

**Why it's on the map:** Sells overlapping chat and AI customer experience APIs to the same frontend and full-stack developers who could build on Vercel's AI SDK and infrastructure.

**Receipts** (verbatim from its page this run):

> The world’s most trusted communication infrastructure, powering billions of conversations every month.

> An AI concierge that provides hyper-personalized customer experiences across the entire customer journey.

> Chat Solutions
