---
name: Zendesk
domain: zendesk.com
kind: product
relation: competitor
segment: AI Development and Deployment Infrastructure
descGrounded: 0.71
---

# Zendesk

An AI-powered customer service platform selling ticketing, messaging, and AI agent tools to support teams.

**Route:** surfaced by the AI Development and Deployment Infrastructure lane's de-branded queries → competitor to vercel.com.

**Why it's on the map:** Sells the same AI-powered customer service platform capability to the same frontend and full-stack developer buyers who would evaluate the anchor for building and scaling their own service infrastructure.

**Receipts** (verbatim from its page this run):

> AI-Powered Service Platform | Zendesk

> Deliver faster, higher quality resolutions with the only AI-first service platform

> Manage and resolve customer inquiries across all channels in one place
