---
name: Botpress
domain: botpress.com
kind: product
relation: competitor
segment: AI Development and Deployment Infrastructure
descGrounded: 0.69
---

# Botpress

An AI agent platform selling an enterprise-grade customer support system that resolves tickets end-to-end, including multi-step workflows such as refunds and account updates.

**Route:** surfaced by the AI Development and Deployment Infrastructure lane's de-branded queries → competitor to vercel.com.

**Why it's on the map:** Sells the same AI-powered customer support automation capability to the same support teams that would shortlist the anchor (Vercel's AI SDK or agentic workloads) for building their own agentic support flows.

**Receipts** (verbatim from its page this run):

> Botpress | The enterprise-grade AI agent platform for customer support

> Takes real action on refunds, account updates, and multi-step workflows

> Multi-step workflows Coordinates several systems in one motion: updates the record, triggers the next step, closes the loop

**Edges:**

- competitor [[logic-inc]]
- competitor [[rasa-com]]
- competitor [[crewai-com]]
- competitor [[langchain-cn-readthedocs-io]]
- competitor [[microsoft-com]]
- competitor [[langchain-com]]
- competitor [[botsify-com]]
- competitor [[descope-com]]
